COVID-19 Services update

 Glen Eira Leisure Service Update August 2021   

Glen Eira Leisure recommends you read the below summary of changes to our services to ensure you have a safe and enjoyable visit.

Notice of closure effective 
6.30pm Thursday 5 August

In accordance with the Victorian Government’s announcement, we have closed all Glen Eira Leisure facilities from 6.30pm Thursday 5 August, for seven days.

We will continue to do what is best for our community by monitoring the situation very closely and following the advice of the Department of Health and Human Services and the Victorian Chief Medical Officer.

Membership fees will automatically be placed on hold for the seven-day closure period.  If you would like to request additional membership suspension, please complete the online form here.

Please note: The scheduled direct debit was processed as usual on Thursday morning before the lockdown was announced.  All payments will be retained as a credit on memberships.

We will remain contactable via email throughout the closure period should you have any questions. We will provide updates via our website and social media pages as new information becomes available.

For more information, updates and advice about the outbreak of COVID-19, please visit the Department of Health and Human Services’ website:  https://www.dhhs.vic.gov.au/coronavirus .

Opening Hours: please see our opening hours page.

Reminders when visiting during opening hours.

• You must scan in using the State Government QR Code provided at the entry
• Masks continue to be required indoors (excluding when in the swimming pool or strenuous exercise)
• There is limited access to both our 25 metre pool and Wellness Pools during swim school weekdays 4pm - 6pm and weekends 8am – 12.30pm. Please view Lap Lane availability to plan your visits. 
• Entry and exit for both GESAC and CRC will be at the front of the building via the main doors.
• Please be polite and respectful with staff and other patrons, abusive and antisocial behaviour will not be tolerated.
• As a courtesy to other users, please limit your recreation swimming after attending your swim lesson to no more than one hour.

Water Slides and Inflatable Closed

Waterslide and inflatable remains closed and will be constantly reviewed with the intent to reopen as soon as possible.

Capacity Limits - Practice Social Distancing

The ability to book group fitness classes online via the member portal have now resume but please note these are at a capacity of 10 people per class.

Any members who have already booked into a class over the capacity of 10 will receive notification that they have been removed from the class and placed on our waitlist. 

​It is important to practice social distancing of 1.5 metres. If an area or the facility reaches capacity, the lock out procedure will be followed. Please follow floor markings and follow any directions from Glen Eira Leisure staff. Each area is signed with a maximum number of patrons.

Lost Property

Unclaimed items will be held for 7 days. If we consider an item to be of significant value, like a wallet or a phone, it will be held for a limited time before it is handed over to authorities.

To avoid disappointment please take care of your personal belongings. Glen Eira Leisure does not accept responsibility for loss or damage to any personal belongings, regardless of the value.

Contact us at info@geleisure.com.au as soon as possible if you think you have left something of value behind.

COVID -19 Register/ QR code Check In Prior to Entry

Prior to entry, completion of the COVID-19 Register is required via our QR Code or COVID-19 check-in through the Government app. Please allow additional time for your visit to complete your check in.

Masks

It is required to wear a mask while in our centres. Masks are not required while partaking in strenuous exercise or swimming.

No Shared Swimming and Gym Equipment

Swimming Equipment such as kickboards, noodles and pull buoys are not available for loan due to health reasons. Please bring your own if you require it to swim. The retail store is open.
Gym equipment such as mats, bolsters, yoga blocks and yoga straps are not available. Please bring your own equipment and mats for yoga and stretching. Please bring your own boxing gloves for boxing classes. 

Healthy Hygiene Habits

Additional sanitiser stations are available throughout the facilities, additional cleaning is scheduled, and we remind patrons to wash hands before your workout, wipe down equipment after use and continue healthy hygiene habits.

If you have symptoms of COVID-19, stay home, seek advice and get tested. To get further advice, visit the Department of Health and Human Services’ website at www.dhhs.vic.gov.au

Thank you for your patience

We understand that these are stressful times for all members of our community, however we must ensure that our facilities are a safe and an enjoyable place for all members, guests and staff.
We acknowledge that rules have had to change to accommodate COVID-19 safety measures and this has placed pressure on access to certain areas of our facility.
We ask that everyone follows the direction of staff when in our facilities and that staff and fellow patrons are always treated with respect .
Please help us to make every visit a safe and enjoyable one!