Phone-Free Wellness

• Enhances relaxation and serenity: Creates a distraction-free environment where you can truly unwind. Limiting your screen time plays an important role in mental recovery and relaxation.  

• Protects your device from potential damage: Exposure to heat, steam, and moisture in wellness areas like saunas and steam rooms can easily harm phones, leading to overheating or malfunctioning. 

• Protects your privacy: Whilst filming and photography is not allowed in the wellness area, this will help ensure the policy is followed. This helps foster a respectful environment where you can fully relax with no concerns.  

This phone-free wellness initiative was first introduced on 15 September 2025 after an overwhelming amount of member feedback raised concerns about privacy, relaxation and device safety in our wellness areas. 

To ensure the decision reflected our community’s wishes, we held a member vote and a large majority supported making these spaces phone-free. 

Following a successful three-month trial, we’re excited to confirm that this guideline is now a permanent part of our centre rules from 15 December 2025. 

Member vote results:

This decision was guided by strong community support and thoughtful feedback. Here are the key themes that emerged from your responses: 

• Privacy : Strong concerns about filming, photos, and feeling exposed in swimwear. 

• Relaxation : Desire for peace, quiet, and a distraction-free environment. 
• Device Damage: Worries about phones overheating or malfunctioning in wet/hot areas.

We understand that some members may have specific health-related needs that require phone access during their visit. If you believe you should be exempt from the phone-free wellness policy for medical or accessibility reasons, please contact our team to discuss your circumstances.

We’re here to support your wellbeing and will work with you to find a suitable solution. Please contact us by emailing info@geleisure.com.au or calling 9575 7100.

No, the phone-free guideline applies specifically to the spa, sauna, steam room, and infrared sauna at both GESAC and Carnegie Memorial Swimming Pool. It does not include the surrounding pool deck or general wellness area outside of these spaces. These specific areas were selected due to the high volume of feedback about privacy concerns, filming, and the need for a more relaxing environment. 

You’re welcome to bring non-filming devices such as headphones, e-readers (e.g. Kindle), or similar items to support your relaxation. The restrictions specifically target filming and photography, which is why we ask mobile phones are out of site in these spaces. 

We received an overwhelming amount of feedback from members and guests about phone use in these wellness areas, especially around privacy and filming concerns. In response, we ran a vote, and the majority supported trialling a phone-free initiative. After a successful 3 month trial we reassessed all feedback and made this a permanent guideline. 

Not at this stage. We’ve focused on the spa, sauna, steam room, and infrared sauna due to the high volume of feedback about privacy and relaxation in these spaces. We’ll continue to review feedback before making any further decisions.